BASIC INFORMATION
Are the storage units located inside a building?
Yes. All storage units are located inside a building, ensuring that your belongings are well protected from the elements.
Can I view a storage unit before renting?
Of course! You’re welcome to visit us. We’ll show you the available storage units and help you choose the right size. We’re available Monday to Friday, from 8:00 am to 3:00 pm.
What are the access hours for my rented storage unit?
You have access to your storage unit at any time – 24/7, seven days a week. Come whenever it suits you.
SECURITY
Is the storage facility secure?
Yes. The facility is monitored 24/7, and your belongings are kept in a secure environment.
Are my belongings insured?
You can purchase insurance for your stored belongings, providing protection against theft and other unforeseen events.
Is the entrance gate locked?
Yes. After signing the agreement, you will receive a unique QR code that allows you to open the entrance gate and access the storage facility.
Do the storage units come with padlocks?
No. Each storage unit is designed to be secured with your own padlock, ensuring that only you have access to your belongings.
RENTING
Who can rent a storage unit?
Anyone. Our storage units are available to both individuals and businesses.
Can I rent a storage unit immediately?
Yes. Once you have signed the agreement and paid for your rental, you will receive access to your storage unit.
Can I complete the rental process remotely?
Yes. You can complete the entire rental process online, without leaving your home.
What do I need to rent a storage unit?
Simply choose the right storage unit, sign the agreement and pay for your rental. The whole process is simple and quick, and we’re happy to help if you have any questions.
FORMALITIES
Can I review the agreement before renting a storage unit?
Yes. A sample agreement and the applicable rental terms are available before you sign the agreement.
How can I extend my rental agreement?
You can extend your agreement online through your account on Pomieścimy.pl or by email.
How can I end my rental agreement?
If you want to end your rental, you can do so online. If you have any questions, please contact us and we’ll provide you with all the information you need.
What is the notice period?
The notice period is one month, in accordance with the terms of your agreement.
PAYMENTS
What is the minimum rental period for a storage unit?
The minimum rental period is one month.
How can I pay for my rental?
You can conveniently pay online. We accept card payments, bank transfers and BLIK.
Do you offer discounts or promotions?
Yes. If you rent a storage unit for 12 months and pay for the entire rental period upfront, you will receive a 5% discount on your rental.
STORAGE UNITS
What determines the rental price of a storage unit?
The rental price depends on the size of the storage unit and its location within the facility. You can find our current pricing on our website.
What storage unit sizes are available?
We offer storage units in a range of sizes, from 1 m² to 25 m². This makes it easy to find the right amount of space for your belongings. We’re happy to help you choose the optimal size.
Can I rent more than one storage unit?
Yes. You can rent as many storage units as you need.
What items cannot be stored in a storage unit?
For safety reasons, you may not store, among other things:
– perishable goods,
explosives, flammable, toxic or radioactive materials, including natural gas, petrol, oils, fuels and flammable chemicals,
– weapons, ammunition or technology intended for military or law-enforcement use,
– items whose possession is prohibited by law,
– chemical substances that may pose a hazard,
– live animals, as well as dead animals and animal carcasses,
– items weighing more than 500 kg per m² of storage unit floor space.
If you’re unsure whether a particular item can be stored, please contact us before bringing it to the facility.
AMENITIES
Is there parking in front of the building?
Yes. Free, covered parking is available at our facility.
Are trolleys available at the facility?
Yes. You can use a platform trolley on site.
Do the storage units have shelves or racks?
No. The storage units are empty, giving you complete freedom to arrange the space as you wish. You can install your own shelving, provided that it does not interfere with the building’s structure.
Do the storage units have access to electricity?
No. The storage units do not have access to electricity.
Is the facility heated and what is the temperature inside?
The facility is ventilated and heated, with humidity maintained at an optimal level, providing safe storage conditions for sensitive belongings.